Returning Policy

WHAT IS YOUR RETURNS POLICY?

Sure, we offer free returns, If you want to return your order, please contact us by sending e-mail with your order ID, contact number and the problem happend(If there are some pictures will be great) .

Due to the Specialty of Product, The Returning Product must be UNUSED.

Feel free to unpack and check the status of our product, but make sure you doesn't take off the protection layer and let the glue expode in air for a long time.

 

WHAT ITEMS CAN I RETURN?

You can return ALL ITEMS from your order.

 

HAVE YOU RECEIVED MY RETURN YET?

Please Contact our Customer Service Department with your order ID and the Tracking # you recived.

The tracking number can be found on your return confirmation email, while your order number can be found on your original order confirmation.

*Please note, depending on the country you're from & the returns courier when returning your item(s), delivery times back could be diffent.

 

WHEN WILL I GET MY REFUND?

  • We only offer refunds onto the original payment method used to make the order.

  • For purchases made by part-card, part-gift card, the refund will be applied to the gift card first.

  • Refunds will be actioned within 7 days from the date we receive your order back to our warehouse. Please note it can take up to an additional 5 days for your refund to appear in your account once processed.

I'VE SENT A NON-RELATED ITEM BACK TO YOU, WHAT DO I DO?

Anything accidentally or incorrectly returned our way (items not from BAMI) will be the responsibility of the sender, not BAMI.

We’ll always do our very best to help out, but unfortunately can’t make any promises!